Question 1

What is Apple Independent Repair Provider?

Accepted Answer

UniverCell has exclusive access to Apple genuine parts, tools, training, diagnostics and resources to perform a variety of out-of-warranty repairs for iPhone, Mac, iPad and Watch such as iPhone display and battery replacements, and Mac logic board and video card replacements. Apple-genuine parts go through extensive testing for quality, integrity and reliability.

Question 2

What is the guarantee?

Accepted Answer

We guarantee our service, including replacement parts. We provide lifetime warranty (Physical and Liquid damage excluded) for screen replacements and up-to 180 days for all other services. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

Question 3

Does UniverCell fix watches under Apple Care+?

Accepted Answer

No, The Apple Limited Warranty covers your Apple Watch and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, or cases. We are an out-of-warranty Apple watch repair provider that make use of genuine Apple parts.

Question 4

How long will it take for repair?

Accepted Answer

While we aim to resolve most issues same-day, some repairs may take longer. For board level repair you can expect your device to be returned within 5-7 business days. Delays beyond our control can occur, and the above estimates are not guaranteed, but provided as an estimated repair turnaround time.

Question 5

Do I need an appointment?

Accepted Answer

You may stop by during walk-in hours, or make an appointment with us .

Question 6

Will my watch be water-resistant after the repair?

Accepted Answer

At UniverCell, we follow Apple guidelines for all the apple watch repair services, yet water-resistent post repair cannot be guranteed.

Apple Watch Repair in
Richmond Hill, ON |
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Apple Watch Common Repairs

Screen Replacement

Water Damage

Power Issues

Other Repair

Your Watch Deserves the Best Care.

Effortless Repairs & Upgrades